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Advice & store care

An expert who looks after your store every month

Monthly care for your store: a review, the changes, and a reply within one business day.

From SAR 2,500 a month

Who it is for

  • An established store that changes its storefront and offers often.
  • A store with no designer or developer of its own.
  • A store whose review with us is done, and that wants its notes carried out month after month.

Scopes and prices

Care

SAR 2,500 a month

For a store that needs small changes every month.

  • Storefront arrangement, banner swaps, small CSS fixes and settings.
  • A monthly report.
  • A call every month.
  • A reply within one business day.

Extended care

SAR 5,500 a month

For a store that changes its storefront often and plans its seasons.

  • Everything in Care, with more hours.
  • A call every two weeks.
  • A season plan: Ramadan, National Day and White Friday.
  • A reply within one business day.

Monthly work hours

Care (6 work hours a month)
SAR 2,500 a month
Extended care (15 work hours a month)
SAR 5,500 a month

The hours cover small tasks of two hours or less each on your current storefront. A new storefront design, a custom theme, a store move or a full identity has its own quote.

What is included

  • Work hours every month for small tasks on your current storefront.
  • A copy of your theme before every change.
  • One person on our team responsible for your store, whose name you know from day one.
  • An hours log shared with you, with every task and its time, linked in every monthly report.
  • Unused hours roll over to the next month only, then expire.

What is not included

  • Any single task that takes more than two hours.
  • Big projects: a new storefront, a custom theme, a store move or a full identity. They have their own quote.
  • Ad spend.
  • Posting on social media accounts.

Stages of the work

  1. You send your request

    Send your store link and choose the care level and billing, or leave the level open until we review your store.

  2. You get the quote

    We send a written quote with the care level; the first period starts on the day its payment arrives.

  3. Care begins

    Once the first period’s payment arrives, we introduce the person responsible for your store and start.

  4. A report every month

    We send the report and the hours log link, and agree next month’s priorities with you.

What you receive

  • The changes you ask for, within your monthly hours.
  • A monthly report: what changed, what we suggest next, and the hours used.
  • The hours log link with every report.

At a glance

Paid in advance
Every 3 months, or yearly: pay for 10 months and get 12
Reply
Within one business day on Care and Extended care
Renewal
We send the next period’s payment request 7 days before your period ends

The access we need

Once you accept the quote, you add us as an employee in your store with these permissions:

Permissions needed

  • Store design: editing the theme and its settings
  • Pages and menus
  • Products: adding and editing them
  • Adding custom CSS and JS

Employee accounts depend on your Salla plan. If your store lets you add employees, we work in it as an employee with these permissions only. If it does not, we hand you the work ready to apply, with clear steps. We never ask for your store password or for access to your customers’ data or payments. You can remove our account from your store at any time.

If you are looking for someone to look after your Salla store every month without hiring a designer or a developer, this monthly care gives you set work hours, a monthly report, and one person who knows your store.

Common questions

What is the difference between paying every 3 months and paying yearly?

The service is the same. Paying yearly, you pay for 10 months and get 12.

What happens to unused hours?

They roll over to the next month only, then expire. You can see them in the hours log we link in every monthly report.

Can I cancel?

Yes. Care renews only when you pay the next period; if you do not, it ends with your current period. A period that has started is not refunded unless we fall short of what we agreed, as the services terms say.

Do the hours cover a new storefront design?

No. The hours cover small tasks of two hours or less each on your current storefront. A new storefront design, a custom theme, a store move or a full identity has its own quote.

Who will look after my store?

One person on our team is responsible for your store, and you know their name from day one.

How do I know how many hours were used?

Open the hours log link we send with the monthly report. It lists every task and its time.

Are you part of Salla?

No. AfterAds is an independent company, not part of Salla. We work in your store only with the permissions you grant.

How do I pay?

By bank transfer, in advance for each period. We send the next period’s payment request 7 days before your period ends, and the transfer details appear on your request page. Details are in the services terms.

Request it from your account

Send the details and we reply within one business day. You get a written quote before we start, and pay nothing until you accept it.

Monthly store care

From SAR 2,500 a month

Services terms