The maintenance page hides the store from visitors and shows them a message instead. Use it while you set up a new store or make a large change, then turn it off yourself when you are done.

#How it works

  • Every visitor sees the maintenance page instead of the store while «تفعيل صفحة الصيانة» (enable the maintenance page) is on.
  • The page asks search engines not to index it (noindex), so the maintenance message does not appear in search results.
  • The only people who get past it are customers who are logged in on the storefront and whose mobile number or email is in «المستخدمون المعتمدون» (approved users).
  • The countdown is for display only. When it reaches its date, maintenance stays on until you turn it off.

#«صفحة الصيانة» (maintenance page)

SettingDefaultWhat it does
«تفعيل صفحة الصيانة» maintenance_enableOffShows the maintenance page to every visitor except approved users. The group's other options appear once it is on.
«عنوان رئيسي لصفحة الصيانة» maintenance_title«المتجر تحت الصيانة» ("the store is under maintenance")The large heading on the page. Up to 100 characters.
«نص فرعي لصفحة الصيانة» maintenance_subtitleEmptyA line under the heading, such as when you will be back. Up to 500 characters.
«تفعيل العداد التنازلي في صفحة الصيانة» maintenance_countdownOffShows a countdown to the date you set.
«حدد تاريخ انتهاء الصيانة» maintenance_date2026-01-01The date the countdown runs to. Appears once the countdown is on. The default date has passed, so pick a future one.
«إظهار تقييمات المتجر في صفحة الصيانة» maintenance_reviewsOffShows your store's ratings on the page.
«إظهار وسائل الاتصال في صفحة الصيانة» maintenance_contactsOffShows your store's contact details.
«إظهار وسائل التواصل الاجتماعي في صفحة الصيانة» maintenance_socialOffShows links to your social media accounts.

#«المستخدمون المعتمدون» (approved users)

A list of the people who can see the store while maintenance is on, up to 20 of them. Each has two fields:

FieldWhat to type
«اسم المستخدم» allowed_users.nameAny name that helps you recognize the entry, such as "Mohammed". Visitors never see it. Up to 100 characters.
«رقم الجوال أو الإيميل» allowed_users.keyThe mobile number or email of the customer account you will log in with on the storefront. Up to 30 characters.

#How to get past maintenance

  1. 1

    Log in as a customer

    Open the storefront and log in with a customer account, as any customer would. Being logged in to the Salla dashboard is not enough.

  2. 2

    Add that account's details

    In «المستخدمون المعتمدون», add an entry and type the account's mobile number in «رقم الجوال أو الإيميل», without a + sign, spaces or dashes. If the account has no mobile number, type its email.

  3. 3

    Save and open the store

    Save your changes, then open the store while logged in with that account. You see the store; every other visitor sees the maintenance page.